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A false alarm is an alarm that was signaled when an emergency did not exist.
Each alarm user is allowed one false alarm per calendar year (January 1st – December 31st). The Urbandale Police Department will be reviewing alarms monthly and bill according to City Ordinance Chapter 116.
The first False Alarm: $0
The second False Alarm: $100.00
The third False Alarm: $200.00
The fourth and subsequent False Alarms: $400.00
For questions, please contact Shanda Stovie at 515-278-3920 or email.
EMAIL
NOTE: This email is not monitored 24/7. To report an issue or speak with an officer, call 515-222-3321.
For Emergencies Dial:
911
24-hr Non-Emergency Dispatch Numbers:
515-222-3321
515-222-3322
Administration and Records
Monday - Friday 8am - 5pm:
515-278-3938