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  1. Home

  2. How Do I...

    1. Report Issue
      1. Bike Path & Trails
      2. Construction
      3. Grass, Trees, & Weeds
      4. Housing Complaint
      5. Junk & Debris
      6. Parks & Playgrounds
      7. Pothole
      8. Sidewalk Maintenance
      9. Snow on Sidewalk
      10. Snow on Street
      11. Street Light
      12. Street Maintenance
      13. Solicitor or Peddler
      14. Traffic Signal
      15. Report Something Else
    2. Learn About
      1. 4th of July
      2. Banners
      3. City Logo
      4. Comprehensive Plan
      5. Construction Projects
      6. Controlled Bow Hunting
      7. Coyotes
      8. Deer
      9. Downtown Urbandale
      10. Emerald Ash Borer
      11. Flag of Urbandale
      12. Housing Resources
      13. Human Services Strategic Plan
      14. Living in Urbandale
      15. Open City Bids
      16. Planned Projects in Urbandale
      17. Polk County Master Gardener Program
      18. Property Taxes Q&A
      19. Social Media Center
      20. Urbandale's History
      21. Urbandale Downtown Master Plan
      22. Property Taxes 101
      23. Sustainable Urbandale Action Plan
        1. Goal A
        2. Goal B
        3. Goal C
        4. Goal D
        5. Goal E
        6. Goal F
        7. Goal G
        8. Goal H
        9. Goal I
    3. Apply For
      1. Building Permits
      2. Grants or Funding
      3. Home Base Iowa
      4. Home Improvement Program
      5. Library Card
      6. Neighborhood Finance Corporation (NFC)
      7. Peddlers Permit
      8. Pet Licenses
    4. Contact
      1. Mayor
      2. City Council
      3. City Manager
      4. City Media Relations
      5. City Staff
    5. Find
      1. Census Information
      2. Fee & Fine Schedule
      3. Home Improvement
      4. Licensed Peddlers
      5. Parks & Facilities
      6. Public Transportation
      7. Resident Guide to Services
      8. Schools
    6. Sign Up For
      1. City Newsletter
      2. Economic Development Newsletter
      3. Notifications
      4. Recreation Newsletter
      5. Recreation Programs
      6. Senior Recreation Newsletter
      7. Utilities
    7. Submit
      1. Block Party Request
      2. Online Ticket Payments
      3. Police Complaints & Compliments
      4. Proclamation Request
      5. Service Request
      6. Special Events Permit Application
      7. Vacation House Check
      8. Water Bill Payments
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  3. Departments

    1. City Manager's Office
      Biennial Citizen Survey
    2. Community Development
      1. Permits & Applications
        1. Handouts
        2. Housing Code
          1. Housing Code Handouts
          2. Housing Complaints
        3. Permits
          1. Permits - Commercial
          2. Permits - New Single Family Home
          3. Permits - Other Residential
          4. Permits - Plumbing, Mechanical & Electrical
          5. Permits - Signs
          6. Building Reports
        4. Plats & Site Plans
        5. Rezoning & Planned Unit Development Amendments
        6. Valuations and Fees
        7. Variances & Conditional Use Permits
      2. Building & Planning Codes
        1. Building Codes
        2. Property Maintenance Code
        3. Sign Code
        4. Site Planning Code
        5. Subdivision Code
        6. Zoning Code
      3. Boards & Commissions
        1. Board of Adjustment
        2. Board of Appeals
        3. Planning & Zoning Commission
      4. Plans & Reports
        1. Comprehensive Plan
        2. Data & Reports
        3. Other Documents
    3. Economic Development
      1. Assistance & Incentives
      2. Choose Urbandale
      3. Sites & Buildings
      4. Urban Loop
        1. Urban Loop Projects
        2. Urban Loop Resources
        3. Home Improvement
      5. About Us
    4. Employee Intranet
    5. Engineering & Public Works
      1. City Projects
        1. Annual PCC Patch Program
        2. Roseland Drive Storm Sewer Improvements
        3. 142nd Street Paving, Oakwood Drive to Waterford Road
        4. 65th Street and Meredith Drive Storm Sewer
        5. Dennis Drive and 101st Street Patching
        6. Douglas Urbanization
        7. Douglas Avenue Preservation, 111th Street to 121st Street
        8. Meredith Drive Preservation, 86th Street to 104th Street
        9. NW Urbandale Drive Preservation, Douglas Avenue to Meredith Drive
        10. Creek and Stream Drainage Improvements
        11. USSD Merle Hay Sanitary Sewer Force Main Replacement
        12. Urbandale Water Utility Projects
        13. Iowa DOT Project: Hickman Interchange
        14. New Police Department Headquarters
        15. WRA Joint Trunk Sewer
      2. Complete Streets Master Plan
        FAQ: Aurora Avenue and 70th Street
      3. Floods & FEMA
        1. FIRM Maps
        2. LOMA-OAS
        3. Proposed Map Revisions
      4. Garbage, Recycling & Yard Waste
        1. Garbage Collection
        2. Household Hazardous Waste
        3. Recycling
        4. Special Collection Services
          1. Bulk Item Collection
          2. Bulk Item Drop-off
          3. Log & Limb Collection
        5. Spring Clean-Up
        6. Yard Waste
      5. Mapping Urbandale
      6. Pedestrian Access Route Transition Plan
      7. Permits
        1. Oversized/Overweight Load Permit
        2. Right of Way and Core Hole Permits
        3. Solid Waste Hauler's Permit
        4. Mailbox Application
      8. Projects & RFP Out to Bid
      9. Regulations and Specifications
      10. Report an Issue
      11. Roadway & Sidewalk Maintenance
        1. Sidewalks
        2. Snow & Ice Control
        3. Street Sweeping
        4. Sidewalk Repair Program
      12. Sanitary Sewer
        Foundation Drain Disconnection Program
      13. Storm Water
        1. Storm Water Grant Program
        2. Rain Barrel Reimbursement
        3. Utility Fees
        4. Storm Water Resources
        5. Local Storm Water Events
        6. Construction BMPs for Storm Water
        7. Post-Construction Storm Water Practices
      14. Traffic Safety
        1. Pavement Markings
        2. Streetlights
        3. Traffic Signals & Signs
        4. Roundabouts
    6. Finance & Records
      Grants & Funding Requests
    7. Fire Department
      1. Built For Your Success
      2. Customer Service Survey / General Comments
      3. Employment Opportunities
      4. Help the Fire Department
      5. Monte Burr Memorial Garden
      6. Office of the Fire Chief
        History of the Department
      7. Office of the Fire Marshal
        1. Fire Marshal Biography
        2. Business Inspections
        3. Business Pre-Planning
        4. City Fire Code
        5. Commercial Checklist for New Buildings
        6. Facility Tours
        7. Fire Protection System Requirements for Buildings
      8. Outdoor Warning Sirens/Emergency Text Notification
      9. Stations
    8. Human Resources
      1. Employment
      2. Employee Intranet
    9. Library
      1. Borrowing Items
      2. Catalog Search
    10. Parks & Recreation
      1. Programs
        1. Adult Programs
        2. Family Programs
        3. Senior Programs
        4. Youth Programs
        5. Youth Sports
        6. Register for Classes
      2. Facility Rentals
        1. Community Room
        2. Equipment Rental
        3. Giovannetti Shelter
        4. Lions Park Shelter
        5. Open Air Shelters
        6. Walker Johnston Softball Field Rentals
      3. Parks & Amenities
        1. Aerial Tours of Parks
        2. All-Inclusive Playground
        3. Art Park Exhibition
        4. Bike Trails
        5. Charles Gabus Memorial Tree Park & Garden
        6. Dog Park
        7. Fishing
        8. Ice Rink
        9. Master Gardeners & Demonstration Garden
        10. McDivitt Grove Cemetery
          1. Columbariums
          2. Seasonal Clean-Up
        11. Miracle League Field
          Sponsors
        12. Mobile Recreation
        13. Playground Feedback
        14. Skateboard Park
        15. Splash Pad
        16. Tennis & Pickleball Courts
        17. Trees
        18. Veterans Memorial
          1. Foreign Military
          2. U.S. Air Force
          3. U.S. Army
          4. U.S. Coast Guard
          5. U.S. Marine Corps
          6. U.S. Navy
          7. Use of Armed Forces
        19. 5K Events
      4. Seniors
        1. Classes, Programs, and Events
        2. Senior Newsletter (PDF)
      5. More
        1. Future Park Plans and Visioning
        2. Memorial & Tribute Gift Program
        3. Miracle on 86th Street
        4. Newsletter
        5. Special Events
        6. Volunteer Opportunities
          1. Adopt a Trail
          2. Adopt a Park
    11. Police Department
      1. Patrol Division
        1. Patrol Sergeants
        2. Bike Patrol
        3. Technical Accident Investigation
        4. Suburban Emergency Response Team (S.E.R.T)
        5. Police Reserve Unit
      2. Criminal Investigation Division
        1. Criminal Investigation Sergeants
        2. Mid-Iowa Narcotics Enforcement Task Force (MINE)
        3. Crime Scene Unit
        4. Alcohol & Tobacco Retailer Compliance
      3. Support Services Division
        1. Support Services Sergeants
        2. Public Information Officer
        3. School Resource Officer
        4. Community Relations Officer
        5. Crisis Intervention Team
        6. Honor Guard
        7. Police Chaplains
      4. Community Outreach & Crime Prevention
        1. Community Events
          1. National Night Out
            1. Block Parties
            2. Vendors & Sponsors
          2. Trunk or Treat
          3. Run for the Badge with Mayor Andeweg
        2. Community Programs & Services
          1. Classes
            1. Citizens Police Academy
            2. Cops & Kids
              1. Culture of Integrity Program
              2. Safety City
          2. Car Seat Inspections
          3. Urban Controlled Bow Hunt
        3. Careers, Internships & Reserves
          1. Internship Program
          2. Reserve Unit
        4. Keeping an EYE on Crime
          1. UrbandaleEYE Community Camera Program
          2. Crime Free Multi-Housing Program
      5. Compliments & Complaints
      6. Reports & Requests
        1. Accident & Case Reports
          1. Arrest Report (PDF)
          2. Crash Report (PDF)
          3. Criminal Report (PDF)
        2. Paying Tickets
        3. Fingerprints
        4. False Alarms
        5. Auctions/Surplus Property
      7. History
        Squad Cars
      8. Resources
        1. Victim Resources
        2. Iowa Sex Offender Registry
        3. Missing & Exploited Children
        4. Crime View
      9. Careers - Now Hiring
        1. Qualifications
        2. Salary & Benefits
        3. Contact a Recruiter
        4. Testing
        5. Apply Now
        6. Become an Officer (Video)
      10. CALEA
      11. Automated License Plate Readers
    12. Urbandale Water Utility
    13. Animal Control Services
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  4. Business

    1. Codes & Ordinances
      1. Building Codes & Ordinances
      2. Sign Ordinance
      3. Zoning Ordinance
    2. Permits
      1. Housing & Rental Property
      2. Mobile Food Vendors / Food Trucks
      3. Plats & Site Plans
    3. Grow Your Business
      1. Build Your Business in Urbandale
        Funding Your Vision
      2. Why Choose Urbandale
        1. Future Workforce & Education Stats
        2. Testimonials
      3. Development Areas
      4. Funding Your Vision
        1. Standard TIF Incentive
        2. Standard Downtown TIF Incentive
        3. Renaissance Place TIF Incentive
        4. Class A Office TIF Incentive
        5. Site Preparation Assistance
        6. Redevelopment or Rehabilitation Incentive
        7. Revolving Loan Fund (RLF)
      5. Tools and Resources
    4. Property Auctions
    5. Variances & Conditional Use Permits
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  5. Jobs & Volunteering

    1. Volunteering
      1. Adopt-A-Trail/Park
      2. Boards, Commissions and Committees
      3. Police Reserve Unit
    2. Working for Urbandale
      1. Open Jobs
      2. Employment FAQ's
      3. Online Application Guide
    3. Urbandale Food Pantry
      Volunteer Urbandale Food Pantry
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  6. Government

    1. Agendas & Minutes
      1. Official Meetings
      2. Standards of Participation
    2. Communications & Media Inquiries
      1. Council Recap
      2. Newsletter Sign-Up
      3. Press Release - 2026
      4. Press Release - 2025
      5. Press Release - 2024
      6. Press Release - 2023
      7. Press Release - 2022
      8. Press Release - 2021
      9. Press Release - 2018
      10. Public Information Officer - General
      11. Public Information Officer - Police
    3. City Clerk
      1. City Council Meetings
      2. City Election
      3. Liquor License, Wine Permit & Beer Permit
      4. Municipal Code
      5. Notary Services
      6. Peddler & Solicitor Permits
      7. Proclamation Request
      8. Public Record Request
    4. Mayor & City Council
      1. Bob Andeweg - Mayor
      2. Amy Croll - Councilmember
      3. Blake Rozendaal - Councilmember
      4. Bridget Carberry Montgomery - Councilmember
      5. Joe Cacciatore - Councilmember
      6. Patricia Boddy - Councilmember
      7. City Election
      8. Council Recap
        1. 2025 Council Recap
        2. 2024 Council Recap
        3. 2023 Council Recap
        4. 2022 Council Recap
        5. 2021 Council Recap
        6. 2020 Council Recap
    5. Urbandale Boards, Commissions & Committees
      1. Volunteer for a Board, Commission or Committee
      2. Audit Committee
      3. Board of Adjustment
      4. Board of Appeals
      5. Civil Rights Commission
        1. Fair Housing Brochure - English
        2. 公平住房手冊 [Fair Housing Brochure - Chinese)
        3. Iowa Civil Rights Commission Housing Discrimination Videos
      6. Civil Service Commission
      7. Complete Streets
      8. Economic Development Advisory Board
      9. Library Board of Trustees
      10. Merle Hay Reinvestment District 28E Board
      11. Parks & Recreation Commission
      12. Planning & Zoning Commission
      13. Public Art Committee
        Mural in Downtown Urbandale
      14. Tree Board
      15. Urbandale Sanitary Sewer District
      16. Urbandale-Windsor Heights Sanitary District
      17. Water Utility Board of Trustees
    6. Municipal Code
    7. Fine & Fee Schedule
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  7. Feature Links

    1. Intranet
      1. Employee Intranet
        1. Safety Incident Notification Form
        2. Benefit Information
        3. City Financial Policies
        4. Family Event Information
        5. General Information
        6. Safety Leadership
        7. Well-Being Program
    2. Press Releases
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  8. CustomLinks_13

    Build Your Business in Urbandale
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